Retaining customers is one of the biggest challenges faced by customers. A surefire way to earn customer loyalty is to give them an “awesome” personalized shopping experience… Zoho CRM for retail business empowers you with customer insights to help you create a winning formula for long lasting business relationship with your customers.

CRM leverages customer data to enable your marketing team strategize sales and marketing efforts, identify high value customers and close deals faster, track stages of sales process, customer behavior and trends and prepare sales forecast in alignment with trends. Since CRM automates routine jobs, leaving more time for your marketing team to focus on the customers and offering them wholesome, holistic shopping experience while optimizing lead and revenue generation process.